If you start seeing unfamiliar names on your screen when someone calls, names that aren’t saved in your contacts, don’t panic. It’s not a bug or a phone issue. This is part of the Indian government’s new CNAP system, which is currently being tested in selected regions. Telecom operators are slowly rolling out this feature. The aim is to reduce spam and fraud calls without needing any third-party apps. With CNAP, your phone will show the caller’s Aadhaar-verified name before you pick up.
Also read: Do Android phones beat iPhones at blocking scam calls?
What is CNAP? CNAP stands for Calling Name Presentation. It is a government-backed caller ID system. When a call comes from an unknown number, the name linked to the Aadhaar card will appear first on the phone. After that, the name you have saved in your contact list will appear. For example, if you have saved your mother’s name as ‘Mom’, when a call comes, the Aadhaar-linked name will appear first, then ‘Mom’. This system directly takes names from SIM registration records. This system is different from Truecaller because Truecaller runs on users’ crowdsourced data, which can sometimes be incorrect. However, everything in CNAP is based on government verification. This means no third-party app will be needed. This will be a default feature. If a user does not want this feature, they will be able to deactivate it. Telecom companies conducted trials for this service in the Mumbai and Haryana circles last year. TRAI approved the system last month Telecom regulator (TRAI) and DOT (Department of Telecommunications) approved the implementation of a new system on October 29 to prevent fraud from mobile calls.
Large telecom companies like Jio, Airtel, Vodafone-Idea are installing it on their networks. This plan is to be rolled out across the country. A pilot project is currently underway in some states. What will be the benefit to users? This system will increase trust in unknown calls. Spammers and fraud callers will be easily identified. No app download is required, it will work directly on the phone. Safety will increase, especially for the elderly and women. Transparency will come in calls, which will boost confidence levels. In the long term, the telecom sector will become more trusted. Also read: Don’t open the ‘Wedding Invitation’ card on WhatsApp
Who will get an exemption? Learn about spam calls and messages in this QA… Q. What are spam calls or messages? Answer- Spam calls or messages are calls or messages made to people from an unknown number. In which people are enticed to take a loan, get a credit card, win a lottery, or buy a service or product from a company. All these calls or messages are made without your permission. Question- Who is more likely to receive spam calls? Answer- Generally, spam calls are more frequently received by people who answer spam calls and respond to them. Answering a spam call can add your number to the company’s list of numbers that typically pick up their calls and respond, because advertising companies or scammers think that these people can be targeted at some point. Therefore, the less you fall into the spam trap, the fewer spam calls you will receive. Question- How do these companies get your mobile number? Answer- Most people wonder how their mobile number reached a company when they haven’t used any of its services. Actually, users themselves provide their mobile numbers to these companies, knowingly or unknowingly. There are some companies that sell your personal data, such as your mobile number or email ID, age, or your hobbies, to third parties. When you sign up for a service, some companies mention in their terms and conditions that they may use your data for advertising or share it with third parties, but none of us ever bother to read those terms and conditions. For example: This is where these companies sell your number to other companies. After which, advertising companies start sending you calls or messages. Question- What precautions should be taken when receiving spam calls? Answer- It is not easy to identify spam calls because these numbers resemble regular mobile numbers. Therefore, if you accidentally pick up a spam call, some precautions should be taken. Such as-
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