From today, December 29, IRCTC users without Aadhaar linkage will not be able to book tickets from 8 AM to 12 PM. This rule will apply only on the first day of reserved rail ticket booking opening. Reserved ticket booking opens 60 days before the train’s departure date. Railways is implementing this rule in three phases. The first phase has been implemented from today. The second phase will be implemented from January 5, and the third phase from January 12. The purpose of this rule is to stop bookings from fake accounts Its purpose is to give as many passengers as possible the opportunity to book online tickets on the opening day and to prevent bookings made through fake accounts. Understand the new rules for General Reservation ticket booking in QA… Question 1: Why was this rule introduced? Answer: To curb ticket touts and fake software. This will make it easier for common passengers to get confirmed tickets on the opening day. Agents will now not be able to book tickets for the first 4 hours. Common users will have a full opportunity to book. Question: How will Aadhaar work during ticket booking? Answer: The IRCTC account will have to be linked with Aadhaar. At the time of booking, an OTP will come to your registered mobile, and only after entering it will the ticket be confirmed. Question: 3 If there is no Aadhaar, will the ticket not be booked? Answer: Users without Aadhaar linkage will not be able to book tickets in the initial 4 hours (window opening). They will get a chance only after that. Currently, no other option has been provided. Question 4: What changes will occur when taking a ticket from the station counter? Answer: OTP is also required at the counter. Your mobile number should be linked with Aadhaar. If you are taking a ticket for someone else, their Aadhaar and OTP will also be required. Question 5: How to link Aadhaar on IRCTC? Answer: Log in to the IRCTC app or website. Go to the ‘My Profile’ section, select the ‘Aadhaar KYC’ option, and update the details.
Question 6: Where can I get help if I face a problem? Answer: For booking or OTP related issues, call IRCTC helpline (139). For Aadhaar related problems, contact UIDAI at (1947). You can also get help from the counter at the nearest railway station. Question 7: Is this rule for the entire country? Answer: Yes, this rule will be applicable in all railway zones across India. Whether it’s Delhi to Mumbai or Chennai, Aadhaar authentication is now mandatory for online and counter bookings on every route. Question 8: What is the Railways’ 60-day rule? Answer: Previously, you could book tickets 120 days (4 months) before your journey, but from November 1, 2024, the railway reduced this to 60 days (2 months). This means reservations can be made a maximum of 60 days before the date of the train’s departure. The day of travel is not included in this.
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