How did Cloudflare, the internet’s watchdog, fail?:X-WhatsApp-Canva were down for 4 hours, a years-old bug found responsible

It was yesterday evening. Rahul’s phone started behaving strangely. When he scrolled on X, it was just a blank screen. He wanted to ask ChatGPT for a dinner recipe, but it also started showing “Something went wrong”. Rahul thought maybe there was a problem with his phone. Meanwhile, in Mumbai, college student Priya was sitting down to complete her project on Canva. Suddenly, it stopped working. She turned Wi-Fi off and on, restarted her phone, but nothing happened. Priya called a friend, who was experiencing the same problem. Gradually, news started coming in that such a problem was occurring all over the world. It was discovered that there was a problem related to Cloudflare’s servers. You could call Cloudflare the internet’s watchman. Website data passes through Cloudflare. A small permission change activated a latent bug. But how did all this happen? Cloudflare has released a detailed report of the entire incident in its official blog post. The company admitted that it was not a cyber attack, but rather a years-old latent bug in their system that was activated by a routine change. Which services were most affected Cloudflare provides content delivery network, security, and routing services to over 20% of the world’s websites. The outage affected more than 14 million websites. These included X, ChatGPT, WhatsApp, Instagram, Spotify, Canva, Claude AI, Uber, Zoom. According to an estimate, Cloudflare provides services to every fifth website in the world. After the outage, Cloudflare will make 3 major changes… Cloudflare is a cloud services and cybersecurity company Cloudflare is a global cloud services and cybersecurity company. It provides datacenters, website and email security, data loss prevention, and protection from cyber threats. The company calls itself “the internet’s immune system.” This means its technology sits between its clients and the rest of the world, blocking billions of cyberattacks daily. Additionally, with the help of its global infrastructure, it also speeds up internet traffic. The company earns more than $500 million (approximately 4.42 thousand crore rupees) every quarter. It has around 300,000 customers. The company operates in 125 countries, including China.

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